Secretarial

HLB Reliance (Zambia) assists clients’ to manage and mitigate risks. Innovative techniques coupled with years of professional experience help ease administrative burdens across functional and geographical boundaries.

Furthermore, company directors are under increasing pressure of changing legislative requirements governing the administration of their companies and keeping up-to-date and compliant is more complex and time-consuming than ever before.

HLB Reliance (Zambia) can help guide you through the challenges and changes, easing administrative burden and allowing you to focus on running your business.

Failure to comply with statutory obligations can have potentially severe legal consequences for your company, its shareholders and directors.


Why should you use these services?

This service enhances the reputation and credibility of your company by providing a professional office address and telephone number in Zambia.

Just imagine – your own personal name or the name of your business with our address – it’s that simple.

For the business user, why not impress your clientele with your new address on your stationery, leaflets and your website etc. HLB Reliance (Zambia) can even act as your company registered office.

For the private user, HLB Reliance (Zambia) become your fixed address. Whether you are moving overseas, travelling or always on the move, you have the peace of mind that your mail is always in safe hands. Mail received can be forwarded on anywhere in the world or we can hold on to it until such time you are ready to collect.


Phone services with your own telephone and fax number

The incoming phone calls will be answered by HLB Reliance (Zambia) office management staff according to your given instructions how to handle your various types of callers. The incoming faxes will be stored in the customer extranet and/or forwarded as our customers prefer.

Your messages will be sent immediately to you by text or email, or we can transfer the caller to you to speak to. The caller will be left with the impression they have spoken to a member of your team and they wouldn’t even know we have handled the call!

HLB Reliance (Zambia) dedicated secretaries handle calls for a wide range of clients ranging, from small start-up businesses who use us as a low cost alternative to employing a full-time secretary just to cover the telephones, through to larger corporate firms for appointment booking, emergency call-outs and information request lines.

HLB Reliance (Zambia) prices are based on the number of calls we handle per month. We offer an attractive low cost per month ‘light user’ service for new start-ups or a business with very low monthly incoming calls. All packages can be completely tailored, so please do not hesitate to get in touch to discuss your situation and how HLB Reliance (Zambia) can help.

HLB Reliance (Zambia) secretarial and administrative services are comprehensive, and includes all the administrative and secretarial assistance you require.

The main advantages of HLB Reliance (Zambia) secretarial and administrative services:

  • Reception and forwarding of your mail from one of our offices.
  • Direct contact to our office management staff via phone or email during our business hours.
  • Storing of your incoming mail.
  • Your phone calls will be answered promptly and dealt with according to your wishes (forwarded to another phone number or a message taken).
  • We act as your secretary and this lends substance to and creates confidence in your company.
  • Your phone calls are answered from 9am until 5pm if you decide not to forward the incoming calls to another number.
  • You will be informed immediately of any new messages for your attention.


At a time when organisations are demanding more from their in-house legal function it is important to know that, wherever your entities are located around the world, they are in good standing and centralised business decisions are accurately implemented.

Certainty of the current position is essential and when a change is needed that it can be effected in a straight forward and timely manner. The risks of non-compliance with local regulation are considerable with the potential for tough punishments for organisations and individuals.

HLB Reliance (Zambia) will work with you to understand your business, as well as your corporate secretarial requirements, to ensure that our service is focused on your needs. We will take responsibility for day-to-day matters with a dedicated project management team which gives you one point of contact for all your international entity management matters